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HMSHost Earns Industry’s Best Overall Food & Beverage Operator Award for Fifth Time

Dépèche transmise le 5 mars 2012 par Business Wire

HMSHost Earns Industry’s Best Overall Food & Beverage Operator Award for Fifth Time

HMSHost Earns Industry’s Best Overall Food & Beverage Operator Award for Fifth Time

BETHESDA, Md.--(BUSINESS WIRE)--For the fifth time, HMSHost was named Best Overall Food & Beverage Operator in the Large Food Operator category at the annual conference of Airport Revenue News (ARN) in Orlando, Fla. earlier this week. The Maryland based company creates customized food, beverage, and retail programs in 112 airports worldwide. These awards for airports in North America recognize HMSHost’s strong industry leadership, outstanding customer service, and innovation in travel dining and shopping.

“We are committed to bringing innovation and creativity to our airport partners and travelers. From quality of menus, to design of our restaurants and stores, you’ll be able to look at our work and know it’s from HMSHost.”

In announcing ARN’s recognition of the company to employees, President and CEO Tom Fricke singled out customer service as a highlight for the company. “Credit for this admiration goes to the hard work and dedication of our front line associates who earn truly outstanding feedback and comments from guests every day. It is a pleasure to be in a company that is valued and held in high regard by the industry,” he said.

HMSHost received additional top awards for Best Food & Beverage Brand Operator (for Starbucks) and Food Operator with the Highest Regard for Customer Service. The awards ceremony also recognizes excellence in airports and select terminals across North America. Multiple partner airports of HMSHost concession programs won in the following categories:

 

Airport with the Best Concessions Program Design

Large: San Francisco International (San Francisco, Calif.)
Medium: Sacramento International (Sacramento, Calif.)
Small: Indianapolis International (Indianapolis, Ind.)
Single Terminal: San Francisco International – Terminal 2
 

Airport with the Best Customer Service

Large: Dallas/Fort Worth International (Dallas, Texas)
Medium: Nashville International (Nashville, Tenn.)
Small: Halifax International (Enfield, NS, Canada)
Single Terminal: San Francisco International – Terminal 2
 

Airport with the Best Concessions Management Team

Large: McCarran International (Las Vegas, Nev.)
Medium: Portland International (Portland, Ore.)
Small: Indianapolis International (Indianapolis, Ind.)
Single Terminal: San Francisco International – Terminal 2
 

Airport with the Most Unique Services

Large: San Francisco International (San Francisco, Calif.)
Medium: Nashville International (Nashville, Tenn.)
 

Airport with the Best Overall Concessions Program

Large: San Francisco International (San Francisco, Calif.)
Medium: Nashville International (Nashville, Tenn.)
Small: Indianapolis International (Indianapolis, Ind.)
Single Terminal: Miami International – Terminal D
 

“The Airport Revenue News awards set the standard for the industry,” added Pat Banducci, Chief Operating Officer for HMSHost. “We are committed to bringing innovation and creativity to our airport partners and travelers. From quality of menus, to design of our restaurants and stores, you’ll be able to look at our work and know it’s from HMSHost.”

About HMSHost

HMSHost is a world leader in creating dining and shopping for travel venues. HMSHost operates in more than 100 airports around the globe, including the 20 busiest airports in North America. The Company has annual sales in excess of $2.5 billion and employs more than 34,000 sales associates worldwide. HMSHost is a part of Autogrill Group, the world’s leading provider of food & beverage and retail services for people on the move. With sales of over €5.7 billion in 2010, the Group operates in 35 countries and employs some 62,000 people. It manages over 5,300 stores in more than 1,200 locations worldwide. Visit www.HMSHost.com for more information and find us on Facebook at HMSHost Making the Traveler’s Day Better.

Business Wire

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