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Pittsburgh International Airport's AIRMALL(R) was recently given
top honors in two categories of the Airport Revenue News (ARN) 2007
Best Concessions Poll. Together, the airport and the AIRMALL(R) earned
two prestigious industry awards at the ARN conference -- the "Airport
with the Most Unique Services," as well as the "Best Overall
Concession Program Design" award in the Medium-Sized Airport Category.
"I couldn't be happier with the results," said Mark Knight, Vice
President of BAA USA. "We strive to maintain a high level of customer
satisfaction by providing a wide array of national and regional retail
brands, regular-mall pricing, quality customer service, promotions and
an overall high expectation of excellence and it is wonderful to see
our hard work and dedication recognized by the industry's leading
publication."
BAA pioneered the AIRMALL(R) concept and rolled out the first
concessions program in the states at Pittsburgh International Airport,
which has become a well-recognized standard in airports. BAA
Pittsburgh, the developer and manager of the AIRMALL(R) at PIT adds an
exciting mix of national and regional branded shops and restaurants to
meet the ever-changing needs of the traveling public.
Airport Revenue News is a monthly magazine that focuses on news
and information regarding airport revenue sources and all things
airport related. Winners of ARN's Annual Best Concessions Poll were
recently announced at the ARN 2007 Airport Revenue Conference &
Exhibition, held in Orlando, Florida February 18 - 20.
About BAA Pittsburgh
BAA Pittsburgh is the developer and manager of the retail and
concessions program at the AIRMALL(R) at Pittsburgh International
Airport. BAA Pittsburgh, a project of BAA USA, and affiliate of BAA
plc, the world's leading airport company, who owns and operates seven
UK airports, is rated among the most successful airport shopping
complexes, worldwide.
About BAA USA
BAA USA is affiliated with BAA Limited, the world's leading
airport company, which owns and operates seven UK airports (Heathrow,
Gatwick, Stansted, Southampton, Aberdeen, Edinburgh, and Glasgow). BAA
USA manages all operations of the Indianapolis International Airport
and is the master developer and manager of the retail and food and
beverage operations at the AIRMALL(R) at Pittsburgh International
Airport, Baltimore/Washington International Thurgood Marshall Airport,
and Boston Logan International Airport Terminals B and E/C. BAA has
taken significant shareholdings in international airports including
Naples, Italy. In Australia, BAA has a stake in six airports, with
major retail programs in Melbourne and Perth. The company's core
skills include airport management, retail development and leasing,
property development, and management and project management.
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