Latest Travelocity Promotion Offers Travelocity PriceGuardian on Vacation Packages

Dépèche transmise le 17 mars 2009 par Business Wire

Latest Travelocity Promotion Offers Travelocity PriceGuardian on Vacation Packages

Latest Travelocity Promotion Offers Travelocity PriceGuardian on Vacation Packages

SOUTHLAKE, Texas--(BUSINESS WIRE)--Travelocity today announced its “Fee-Free, Worry-Free Travel” promotion that eliminates Travelocity flight booking fees for all domestic and international flights and also includes Travelocity PriceGuardianSM for vacation packages, to help anxious travelers with an age old dilemma: “What if the price drops after I book my trip?” With Travelocity PriceGuardian, when a customer buys a vacation package with Travelocity between now and May 31, 2009, and another Travelocity customer later books the same vacation package at a lower price before the trip, Travelocity will automatically refund the difference to the customer, from $10 up to $500.

As the economy has softened, flight + hotel vacation packages have become more popular with value-conscious consumers. Travelocity research shows that customers save on average $315 on a vacation package versus booking the same flight and hotel separately. Given consumers’ concerns that prices may drop closer to the time of travel, Travelocity’s promotion takes away the worry. It is the first time this kind of service has been available from an online travel company on vacation packages.

“When a customer is about to buy a vacation package that will likely cost thousands of dollars versus a few hundred dollars on a flight, it’s important for them to have that added peace of mind,” said Tracey Weber, president, Travelocity North America. “Vacation packages have gained in popularity in the present economic environment and we think Travelocity PriceGuardian will only add to their appeal.”

Travelocity PriceGuardian is part of Travelocity’s “Fee-Free, Worry-Free Travel” promotion that ends on May 31, 2009. Also as part of this promotion, Travelocity is not charging Travelocity booking fees on all domestic and international flights. More information and details on Travelocity PriceGuardian and the Travelocity booking fee rollback are available on www.travelocity.com/priceguardian and www.travelocity.com/nobookingfees.

“In this current economic environment, consumers will continue to watch how every one of their hard earned dollars is spent,” Weber said. “The upside for consumers is that there are some incredible deals available right now and we’re happy to give travelers an extra break as they shop and book their travel in the next few weeks at Travelocity.”

Four Key Facts about Travelocity’s PriceGuardian:

1.   Once a customer books a vacation package, Travelocity begins to monitor for other Travelocity customers who book a vacation package with the same itinerary at a lower price.
2. If that occurs, Travelocity will refund the difference, from $10 up to $500.
3. When the same vacation package is booked by another Travelocity customer at a lower price, Travelocity will notify customers via email after their trip that the refund is being processed. Complete details are available at www.travelocity.com/priceguardian.
4. Customers will receive a credit to the original form of payment.

About Travelocity Global

Travelocity® is committed to being the traveler's champion -- before, during and after the trip – and provides the most comprehensive and proactive guarantee in the industry (http://www.travelocity.com/guarantee). This customer-driven focus, backed by 24/7 live phone support, competitive prices and powerful shopping technology has made Travelocity one of the largest travel companies in the world with annual gross bookings of more than U.S. $10 billion. Travelocity also owns and operates: Travelocity Business® for corporate travel; igougo.com, a leading online travel community; lastminute.com, a leader in European online travel; and ZUJI, a leader in Asia-Pacific online travel. Travelocity is owned by Sabre Holdings Corporation, a world leader in travel marketing and distribution.

Business Wire

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