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XOJET World Class Operations Delivers over 30% Growth in Flight Hours in 2011
Dépèche transmise le 19 janvier 2012 par Business Wire
SAN FRANCISCO--(BUSINESS WIRE)--XOJET Inc., a leader in private aviation, today announced that it has achieved over 30% year-over-year growth in flight hours in 2011, once again exceeding the performance of the overall private aviation industry which grew 5% in 2011, according to data from the Federal Aviation Administration (FAA).
“We are able to provide better service to our clients as a result of more efficient communication”
XOJET’s continued growth has been limited by fleet size as demand has consistently exceeded capacity. To drive continued growth in 2012, XOJET is aggressively investing in the expansion of its fleet of customized XOJET aircraft. At the recent NBAA conference in October 2011, XOJET announced an order for 12 custom Hawker 800XP aircraft from Hawker Beechcraft. XOJET introduced seven of these aircraft into the XOJET fleet this January.
“We attribute our dramatic growth to XOJET’s innovative business model, which allows us to listen to our customers and quickly adapt to their needs,” said Bradley Stewart, President of XOJET. “The new flight programs we introduced in 2011 — XOJET Coast2Coast™ and XOJET Preferred Access™, the addition of Hawker 800XP aircraft to the fleet, and our fresh approach to customer service are all ideas which were initiated through dialog with our loyal customers.”
In September 2011, XOJET opened the doors of a new 22,000-square-foot state-of-the art Operations Center in Sacramento, CA, on the former site of McClellan Air Force Base. This center houses XOJET’s flight planners and schedulers along with members of the management and customer service teams, making XOJET the largest aviation company in Sacramento, with over 60 highly skilled employees and additional job creation anticipated over the course of this year. “We are able to provide better service to our clients as a result of more efficient communication,” said Renee Aivaliklis, Senior Director of Customer Services at XOJET. “The Operations Center provides a central location for making decisions where scheduling, flight operations, meteorology, maintenance and customer service can all work collaboratively.”
In December 2011, XOJET also joined the National Air Transportation Association’s (NATA) Presidents Council, whose invitation-only membership serves to proactively promote aviation safety and the success of aviation service businesses through its advocacy efforts before government, the media and the public.
In addition, XOJET has been invited to become a member of the ARG/US Advisory Board, the CAE Training Committee and will be participating in the FAA Safety Assurance Task Force that will help define future safety standards for the private aviation industry. “We hold the highest safety standards of any private operator in the industry and have developed preventive maintenance and safety procedures that are being recognized as best practices,” explained Dave Cox, XOJET’s Chief Operating Officer. “We are honored to be able to share our expertise with our colleagues.”
As the owner and operator of its entire fleet of private jets, XOJET introduces an innovative approach to business that is structured differently than other private aviation companies. Owning and operating its own fleet gives XOJET a degree of operational control and flexibility that has allowed the company to develop a highly efficient asset optimization system. The result is asset efficiency that is 40-50% greater than standard fractional or charter models — and ensures that XOJET personnel have the time and flexibility to deliver the highest levels of personalized customer service. This integrated approach to optimizing both service and asset utility ensures that XOJET can deliver the best possible service at the greatest value to its customers.
For more information, please visit www.xojet.com.
About XOJET
XOJET, a TPG portfolio company founded in 2006, has become one of the fastest-growing private aviation companies in history, serving more than 3,500 customers worldwide. Our unique business model combines private jet membership, flexible programs, and fixed-price charter with a singular focus on providing the highest level of customer service at every point of the client’s experience. XOJET’s commitment to safety leadership has earned the highest safety ratings in the industry, and XOJET is the only business aviation provider to rank either #1 or #2 in all twelve ARG/US Platinum safety rating categories. XOJET is the first and only private aviation operator to enable its entire fleet of Citation X and Challenger 300 jets — and the recently added Hawker 800XP — with complimentary in-flight Wi-Fi Internet connectivity. XOJET is also an active member of the National Air Transportation Association (NATA) Presidents Council. For more information, please visit www.xojet.com.
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