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UNITE HERE Airport Members Contribute to Award Winning Airports and Concessionaires

Dépèche transmise le 5 mars 2012 par Business Wire

UNITE HERE Airport Members Contribute to Award Winning Airports and Concessionaires

NEW YORK--(BUSINESS WIRE)--UNITE HERE union members are proud to be recognized for outstanding service by Airport Revenue News in its annual awards banquet. Airport concessions union members are working at airports that were selected in all award categories. UNITE HERE union members serve travellers in seven out of the nine airport category winners, including San Francisco, Miami, Dallas, Nashville, Sacramento, Las Vegas and Indianapolis. In addition, union represented concessionaires including HMSHost, SSP America, Hudson Group and The Paradies Shops were selected for numerous awards:

“once again recognizing airports supported by UNITE HERE members. UNITE HERE members are always striving to improve customer service, and their effort makes airport concessions successful.”

HMSHost – Starbucks – Food Operator with the Highest Regard For Customer Service

SSP America – Best New Food & Beverage Concept (for Urban Crave) and Best Restaurant Design (for Le Grand Comptoir, EWR Terminal C)

Hudson Group - Best Retail Store Design (for Coach, EWR Terminal C) and Best News & Gift Operator

The Paradies Shops – Retailer with the Highest Regard For Customer Service, Best Specialty Retail Brand Operator (for Brooks Brothers) and Best Overall Retailer

Providing best in class service to the travelling community is job one for the union. UNITE HERE union members are proud to have their hard work recognized by the industry. Airport Group director Blake Harwell thanked ARN for “once again recognizing airports supported by UNITE HERE members. UNITE HERE members are always striving to improve customer service, and their effort makes airport concessions successful.”

The ARN awards are given out every year to the airports and concessions companies selected by their peers for outstanding performance. Large, medium and small airports received awards for program design, program management and best customer service.

UNITE HERE represents 29,000 airport food and retail workers providing “best in class” customer service at 68 airports. Year after year UNITE HERE members are among the top performing airports in all categories.