Dépêches

Philippines President Arroyo Inaugurates Sitel’s Sixth New Philippines Contact Center

Dépèche transmise le 1 juin 2009 par Business Wire

NASHVILLE, Tenn.--(BUSINESS WIRE)--Sitel, a leading global business process outsourcing (BPO) provider, today announced that the Republic of the Philippines President Gloria Macapagal-Arroyo recently led the ribbon cutting ceremony for the Company’s new contact center in Pasig City. Along with Sitel executives and several local government dignitaries, President Arroyo joined Sitel’s President and CEO Dave Garner in opening Sitel’s largest site in the country and sixth location in the Philippines.

“The opening of this site signifies Sitel’s commitment to expanding its business in the Philippines, by creating more jobs and increased opportunities for many Filipinos,” said Dave Garner president and CEO of Sitel. “It’s an honor to have the support of Her Excellency President Arroyo and the Philippine government as we continue to expand Sitel’s presence in the Philippines. The Philippines offers a highly-motivated and well educated workforce and the country’s stable political and economic situation make it a great market for contact center support.”

The Philippines has developed into a natural hub for U.S., U.K., Australia and New Zealand contact center support with the use of English as the second national language and the extensive Westernized culture of the country. Sitel currently employs approximately 11,000 associates throughout the Philippines. Sitel contact centers provide inbound customer service, technical support, outbound sales, lead generation and back office work for a wide variety of industries such as telecommunications, IT, financial services, travel and retail.

About Sitel

Sitel is a global Business Process Outsourcing (BPO) leader. The company meets clients’ customer care and transaction processing needs through 60,000 associates in 27 countries. Sitel provides world-class solutions from on-shore, nearshore and offshore locations across 155+ facilities throughout North America, South America, EMEA and Asia Pacific. The company’s award-winning services provide clients with the strategic insight, scale and diversity of offerings to ensure the best return on their customer investment. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.