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$100 In the Bag! US Airways Employees Deliver Top-Three Rankings in On-Time Performance and Mishandled Baggage

Dépèche transmise le 8 septembre 2009 par Business Wire

$100 In the Bag! US Airways Employees Deliver Top-Three Rankings in On-Time Performance and Mishandled Baggage

TEMPE, Ariz.--(BUSINESS WIRE)--US Airways (NYSE: LCC) will pay its 33,000 employees $100 each for helping the airline deliver second- and third-place rankings in baggage mishandlings and on-time performance, respectively, for the month of July. The rankings are measured against the 10 largest airlines according to results released today by the U.S. Department of Transportation’s (DOT) monthly Air Travel Consumer Report.

The payout is part of US Airways’ “Triple Play” program, where employees below the director level can earn up to $150 per month in incentive pay when they achieve top-three rankings among the ten largest U.S. airlines for on-time performance, mishandled baggage reports or customer complaint numbers. Most employees will receive the payout in their Sept. 25 paycheck.

US Airways set a new company record for fewest baggage mishandlings in July – 2.75 reports per 1,000 passengers – which gave the carrier a second-place ranking. Both the ratio and the ranking are the best for US Airways since its merger with America West Airlines in 2005. 80.6 percent of US Airways’ flights arrived within 15 minutes of their published arrival time – the metric by which airlines’ on-time performance is measured by the DOT – giving the airline a third-place ranking for the month. US Airways’ rankings for baggage mishandlings and on-time performance for July were the highest of the six largest hub-and-spoke carriers (American Airlines, Continental Airlines, Delta Air Lines, Northwest Airlines and United Airlines).

“We’re focusing on what really matters to our customers - getting them to their destination on time and with their bags – and we’re delivering consistently,” said US Airways’ Chief Operating Officer Robert Isom. “Our people have done a tremendous job in running a reliable airline and we couldn’t be more proud of the results.”

US Airways, along with US Airways Shuttle and US Airways Express, operates more than 3,200 flights per day and serves more than 200 communities in the U.S., Canada, Europe, the Middle East, the Caribbean and Latin America. The airline employs more than 33,000 aviation professionals worldwide and is a member of the Star Alliance network, which offers its customers more than 17,000 daily flights to 916 destinations in 160 countries worldwide. And for the eleventh consecutive year, the airline received a Diamond Award for maintenance training excellence from the Federal Aviation Administration (FAA) for its Charlotte, North Carolina hub line maintenance facility. For more company information, visit usairways.com. (LCCG)

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