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Aeroméxico Report on Flight 576

Dépèche transmise le 10 septembre 2009 par Business Wire

Aeroméxico Report on Flight 576

MEXICO CITY--(BUSINESS WIRE)--Aeroméxico reports that its flight AM576, from Cancun with destination Mexico City received a bomb alert aboard the flight, which in accordance with the airline’s procedures, activated an emergency plan in coordination with the competent federal authorities.

The plane landed smoothly at 1:39 p.m. at Mexico City International Airport (AICM), without any incident to the passengers, crew, and aircraft.

The aircraft, a Boeing 737-800 with 104 passengers and seven crew members on board who upon landing at the Terminal area were transported to an isolated location designated by airport authorities for cases of this type. Thanks to the proficiency of the crew who acted with sensitivity, responsibility, and with strict adherence to the procedures manual for cases such as this, the passengers were not aware of the event until after landing at AICM, thus avoiding situations of alarm and panic onboard the flight.

“The authorities acted with great efficiency and expertise, in coordination with the personnel of Aeroméxico and succeeded in evacuating the crew and passengers without any deplorable incident,” confirmed Gabriel Parra, the director of international sales and alliances.

The security protocol, in compliance with the airline’s procedures manual, was put into action from the first moment the pilots reported the incident via the aircraft’s communications systems, permitting the appropriate coordination of ground staff and crew.

This incident reiterates the fact that Aeroméxico is a world class airline in terms of security protocol matters and has highly qualified staff with the necessary skills and know-how to perform in any extraordinary circumstance.

Aeroméxico extends wide recognition to members of the crew on this flight and thanks the authorities who gave all their support to the airline, its staff, and passengers.

About Grupo Aeroméxico

Grupo Aeroméxico is comprised of four subsidiaries: Aeroméxico, the largest transcontinental airline in Mexico, Aeroméxico Connect, Aeroméxico Travel, charter company, and EMA, airline maintenance. The airline has a fleet of Boeing 777, 767, 737 aircraft, as well as an Embraer 145 and the latest generation 190 craft.

Grupo Aeroméxico’s principal operations center (hub) is located in the new Terminal 2 of Mexico City International Airport. The company operates around 600 flights daily and transports more than 11 million passengers a year*. It flies to different cities in Mexico, the United States, and Canada, Central and South America, as well as in Europe and Asia.

Aeroméxico is a founding member of the global SkyTeam alliance which comprises eleven airlines; Aeroflot, Air France, Alitalia, China Southern, Continental, CSA Czech Airlines, Delta Air Lines, KLM, Korean Air, and Northwest, as well as 3 associated airlines; Air Europa, Copa Airlines, and Kenya Airways. SkyTeam offers its passengers benefits and air miles, global and connection flights with a single travel document for the entire journey. The company also has a worldwide network of nine distribution centers in 928 destinations, with 15,955 daily operations and 400 frequent traveler lounges. This infrastructure serves more than 455 million travelers annually worldwide, with multiple departure and connection options.

*2008 figures

ABOUT PACO Communications, Inc.

PACO is a Hispanic communications agency located in Chicago. As one of the fastest growing Hispanic agencies, PACO does not fit the description or model of the traditional agency. It is frequently referred to as a boutique business, but its experience is everything but. With associations with clients such as Tampico Beverages, Harris, Easter Seals, AeroMéxico, Aetna Insurance, and the National Pork Board (among others), its experience goes far beyond the limits and categories. With a completely multilingual and multicultural team, PACO creates ideas to motivate consumers and makes brands outstanding, not just memorable. The independent agency is owned and operated 100% by a minority group. http://www.pacocommunications.com.

Official Media Communications Source: Departamento de Relaciones Públicas [Public Relations Department], Aeroméxico, Mexico City, FD

The original source-language text of this announcement is the official, authoritative version. Translations are provided as an accommodation only, and should be cross-referenced with the source-language text, which is the only version of the text intended to have legal effect.