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US Airways Customers Affected by Hurricane Irene Have Flexibility When Traveling

Dépèche transmise le 22 août 2011 par Business Wire

US Airways Customers Affected by Hurricane Irene Have Flexibility When Traveling

TEMPE, Ariz.--(BUSINESS WIRE)--US Airways (NYSE: LCC) is relaxing certain fees for customers who may have to move up their travel plans as a result of Hurricane Irene affecting the Bahamas and Florida this week.

The airline will waive the standard change fee, advance reservation and ticketing requirements for customers traveling to or from the following destinations on Aug. 25 or 26 on any US Airways, US Airways Express or US Airways codeshare flight:

Customers may choose to move up their travel to Aug. 23 or 24. Many customers will be able to change their flights online at usairways.com/manageyourtrip. Customers are strongly encouraged to check flight status at usairways.com or by texting their flight number to TEXTUS before arriving at the airport. If customers require assistance, they may call 800-428-4322.

Customers traveling on certain tickets, such as some available from third-party ticket discounters, including but not limited to discount travel websites, may not have all elements of the policy available to them. Tickets issued by US Airways for travel on airlines other than US Airways, US Airways Shuttle or US Airways Express will follow the rules of the airline operating the flight(s).

Itinerary changes are subject to availability, and in certain cases, an additional collection fee. Customers will be able to stand by for alternate flights without incurring the standby fee if a satisfactory alternate itinerary cannot be confirmed. Additional information regarding these amended ticketing policies can be found online at www.usairways.com or by calling 800-428-4322. (LCCG)

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